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Customer Service Travel Info. We believe information you can use is power. Peter Pan Bus Lines is one of the largest privately owned motorcoach companies in the USA, and serves over one hundred communities daily. Read Our Story.
Our new travel planning website and customized dashboard helos you find and remember the information that is most important for you to be able to make all of your travel plans in ease and clarity. Ut elit tellus, luctus nec magna mattis et, pulvinar dapibus lorem leo ultricies et vitae enim. No complaints overall. Traveled with about a half dozen drivers over the past few months and I've been impressed! I've taken Peter Pan 30 times and never had a single issue - in fact most of the time they dropped me off early! I rode from Boston to Hyannis and back. The buses were very clean and I felt safe in regards to the pandemic.
The driver on the bus on the way down was so professional and courteous! I just wanted to say that Operator David was one of the nicest, friendliest, and most helpful bus drivers I have had in a long time. I have been taking buses most months for the last 7 years from all different companies and he was one of the best. He should be praised for his kindness. You also had good wifi which many companies do not so thank you for that too! Super clean and easy way to and from NYC. Staff is always very kind and helpful Special shout to Dell and Dennis. Both directions left and arrived on time. Caught this bus last minute at Port Authority in Time Square.
I like that I didn't have to wait outside for my bus! My driver name was so friendly and accommodated me with my bags because I had a baby with me. Their customer service skills were definitely on point! The driver drove safe and got us there on time, actually we were 15 mins early. I will definitely be taking this bus again! I don't know when I will again. What I can promise is that the next time I need to travel by bus I will definitely be using Peter Pan. Inexpensive, bus left and arrived on schedule, clean facilities.
We did not experience any inconveniences, and we were even allowed to take an earlier bus when we arrived before our scheduled departure. No complaints! My driver, Jennifer, was fantastic! We ran into some very stormy weather just as we approached Boston and the traffic was very bad. She got off I93 and navigated us through Quincy and eventually back on to I'm sure she saved us some time and our bus was only about 20 minutes late.
Both drivers made announcements and kept us up to date on the situation this especially on the ride back in the thunderstorms. Our bus trip was the best ever! We departed on time and arrived ahead of schedule; our Married lonely bus amtrak to Chicopee drivers were personable and professional. There was plenty of seat room, the bus was super clean, plus wifi and USB outlets to stay connected.
Overall, a really pleasant experience. I'll definitely use Peter Pan Bus Lines again! We thoroughly enjoyed our ride.
Operator Victoria said she had some tricks up her sleeves with regard to the traffic they were experiencing. Boy did she ever! Her knowledge of the ro and creativity in using her knowledge inventive always in the safest manner. Just wanted to say how happy I was with my trip from Providence to the airport in Boston on Jan. The driver was excellent! It was my first time using Peter Pan and I will be quick to recommend. Thanks for the great service! I have been a regular, weekly customer on the AM Boston-Springfield bus.
Almost every time, my driver is Everett. Where he stands out - in my opinion - is in his calm, clear, concise announcements, especially as we are drawing near to Springfield's Union Terminal. And from his tone of voice, I can hear his concern that everyone is clear about staying on the bus or transferring to another bus for a destination.
From start to return what an exceptional experience. I also found your buses comfortable and clean. My daughter is traveling home on the noon bus from South Station to Springfield and she said the buses are SO clean! Kudos to the garages and cleaners in this crazy time. She had to get out of Boston and her tiny apartment as the company she works for is on remote work only. Everyone at Peter Pan was extremely helpful and went above and beyond.
Would I recommend them? Both drivers were friendly, both buses were clean both buses had adequate temperatures and neither were filled to capacity. At the beginning of our trip, our bus driver delivered our rules. The message was loud and clear- this is a shared space, and it is expected that you respect that and your fellow passengers.
After our driver set the tone, I had the most relaxed 4 hr ride to Boston! Thank you! I've been taking Peter Pan buses for the past 15 years and it's the only bus line I use because why fix something that isn't broken? Peter Pan is tried and true and has gained my loyalty.
The drivers are very professional, drive safely, and keep us updated on target arrival times. The buses themselves are extremely comfortable with lots of leg room and decently wide seats. See all the current advisories that may affect you. All Rights Reserved. Necessary cookies are absolutely essential for the website to function properly.
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It is mandatory to procure user consent prior to running these cookies Married lonely bus amtrak to Chicopee your website. English Spanish. How May We Help You? Travel Planning. Customer Service. Information Center. Help Me Commute. Millions and Millions of Miles — Accident-Free! Safety Comes First. Bring It All Together Our new travel planning website and customized dashboard helos you find and remember the information that is most important for you to be able to make all of your travel plans in ease and clarity. Headline Five Ut elit tellus, luctus nec magna mattis et, pulvinar dapibus lorem leo ultricies et vitae enim.
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Why Our Customers Love Us. While other bus companies stopped all Cape Cod service for more than a year during the pandemic, Peter Pan was the only bus company that kept on rolling. Peter Pan offered safe,…. Danielle Veronesi Love 1. Our fleet is fully equipped with NEW on board refrigeration units to safely store…. Danielle Veronesi Love 2. Peter Pan Bus Lines is offering the safest form of travel throughout Cape Cod, with connections to all major cities throughout the Northeast. Peter Pan is the only bus company to invest in state-of-the-art bus cleaning and disinfecting procedures: Using CDC approved PermaSafe which continuously kills viruses, including COVID, bacteria, germs, and mold on contact.
This nontoxic product also purifies…. Danielle Veronesi Love 6.Married lonely bus amtrak to Chicopee
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